Form handlers

After the visitor has submitted the form, the result handling takes place based on the added form handlers. Custom options may be available for your forms. This chapter discusses the most often used default available handlers.

Adding and editing handlers

You can add form handlers by choosing "Add" -> "Handler".

Once you have added a handler they are displayed below "Form Handlers" in the editor, where you can change them by selecting them and choosing "Edit" from the button bar. 

E-mail responses to visitor

You can send the response to the visitor of the form:

• First, make sure your form contains a question asking the visitor for their e-mail address.
• Choose "Add" -> "Form Handler".
• Select "E-mail response to visitor" and click "OK".

The E-mail response settings are displayed:

• Choose the question for which the visitor has filled in their e-mail address.
• Choose a name and e-mail address that will be used as the sender of the e-mail. (Please note that not all e-mail address are allowed to be used as a sender, they need to be verified).
• Set up the message you want to send in the e-mail message tab. You can insert the answers the visitor has provided in their message by using 'Merge fields': you can use their name for a formal greeting or show their answers for them to review. 
  • Click the "Insert object" from the toolbar .
  • Select "Merge field" and click "OK" 
  • Choose the question field for which you want to show the answer in the e-mail and click "OK"
• The field is displayed in the e-mail and will be filled out when sending the response to the visitor.
• Click "OK" to add the respons mail to the handlers. 

The handler is added, an en e-mail will be sent to the visitor when they have filled out the form.

Send results by e-mail

You can also send the results of each response to one or more e-mail addresses:

• Choose "Add" -> "Form Handler".
• Select "Send results by e-mail" and click "OK.

The settings are displayed:

• Add the e-mail address(es) you want to send the response to. You can add conditions based on the answer to one of the questions, for instance to send responses to different people based on a chosen "country" question.
• You can add the the message subject.
• Set up the message you want to send in the e-mail message tab. You can insert the answers the visitor has provided in their message by using 'Merge fields': 
  • Click the "Insert object" from the toolbar .
  • Select "Merge field" and click "OK" 
  • Choose the field you want to show in the e-mail, for instance the visitor name and click "OK"
• The field is displayed in the e-mail and will be filled out when sending the response.
• Click "OK" to add the result mail to the handlers. 

The handler is added, an en e-mail will be sent to the visitor when they have filled out the form.